Terms
How ordering, paying and pickup work.
Updated on
Who is responsible
Tiago Mendes Jerónimo, trading as Ovrick, Rode Ridderhof 8 bus 10, 2300 Turnhout. Enterprise number 1042.139.393, VAT number BE 1042.139.393. Email tiago@ovrick.com.
Ordering and pickup
You order online and collect at the counter in the slot you pick. A slot is 15 minutes; the first free slot starts at least 10 minutes after you order (a little longer for 5 bowls or more). Orders close 10 minutes before closing. An order is at most 10 bowls. Saladash does not deliver itself. Delivery runs through a platform the site links to, on that platform’s own terms. There is no ordering ahead for another day.
Allergens and prices
Every bowl and every option lists the 14 EU allergens, with their number (1 gluten, 7 milk). All bowls are made on the same build line: traces of any allergen are possible, even if it is not in your recipe. The builder warns you about your allergen but does not block it: you decide. All prices are in euro and include 6% VAT. The price you see in your basket is calculated again on our server.
Paying and confirmation
You pay online through Stripe. Your order is confirmed only after payment, with an email confirmation if you gave an email address. You get a private link to your order and its status. Keep that link: there is no account. If an item turns out to be unavailable after you paid, we refund its price.
No right of withdrawal
Bowls, drinks and sweets are made to order and spoil quickly. The right of withdrawal does not apply to such goods (article VI.53 of the Belgian Code of Economic Law). If you do not collect your order in your slot, we cannot refund it.
Complaints
If something is wrong with your order, tell us at the counter straight away or email tiago@ovrick.com. We will find a solution together. Belgian law applies to these terms.